At PoiSpot, LLC (“PoiSpot,” “we,” “us,” or “our“), an Arizona corporation, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website accessible through https://poispot.com, our social media channels, and all related digital applications (collectively, the “Service”) offered by us through the Apple App Store and Google Play Store. By accessing or using our website and app, you agree to the collection and use of information in accordance with this policy. 

This Privacy Policy and the PoiSpot Terms of Use govern your use of the Service. Please read this information carefully. If you do not agree to any of these terms, you should not use the Service.

1. Information We Collect

We collect various types of information in order to provide and improve our Services:

a. Personal Information

When you use our Service, we may collect personal information that you provide to us directly, when you sign up for an account and engage or communicate with us. Such information includes:

• Account Information: When you create an account, we collect your name, email address, username, password, and other necessary details, as well as optional details such as mailing address, phone number, and birth location.
• Profile Information: You may provide additional information to complete your profile, including photos, bio, and other details to enhance your experience on our app.
• Payment Information: If you make a purchase (e.g., book a tour), we collect payment information, including credit/debit card details and billing address, through our third-party payment processors.

b. Location Information

Since our Service is GPS-based, we automatically collect your precise location data with your permission when you use our Service. This data helps us provide location-specific features, such as showing nearby points of interest or offering location-based tours. Location data is collected with your consent and may be collected while the app is running in the background (if enabled by you).

c. Usage Data

We automatically collect information (“Usage Information”) about how you access and interact with our Service, such as:

• IP address
• Device information (e.g., device type, operating system, and browser)
• App usage statistics (e.g., pages visited, clicks, interactions)
• Interactions with others using the Service
• Photos and media you upload to the Service and other content you may provide
• Location data while using the app or website
• Cookies and other tracking technologies to analyze and improve our Services.

We only access your device camera roll and camera with your permission. If you need to update your permissions, you can do so in your device’s settings. 

Please remember that PoiSpot may, but has no obligation to, monitor, record, and store Usage Information in order to protect your safety or the safety of other users, to assist with regulatory or law enforcement efforts, to protect and defend our rights and property, or for other reasons relating to our provision of the Service. 

By using our Service, you consent to the recording, storage, and disclosure of such information you send or receive for these purposes.

d. Communications

When you communicate with us via the Internet/Web, email or in-app messaging, we may collect information about your inquiries, requests, and feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our Service: We use your personal and location information to create and process your account, provide tailored content and recommendations, improve app features, enhance user experience, and enable your participation in interactive features.
• To process payments: Your payment details are used to process bookings, purchases, or any other financial transactions.
• To personalize your experience: We may use your information, activity, and indicated interests to personalize the app’s content, such as recommending or suggesting tours, subscriptions, activities, or other users’ posts based on your preferences and location.
• To communicate with you: We may use your email or in-app messaging to send updates, promotional offers, customer service communications, or security-related information.
• To ensure compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist with operating our website and app, processing payments, and conducting analytics (e.g., cloud storage, payment processors, marketing platforms). These providers are obligated to protect your data and only use it for the purposes we specify.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to the terms of this Privacy Policy.
• With Your Consent: We may share your information with third parties if we have your explicit consent

4. Data Security

We take the security of your personal information seriously and use commercially reasonable measures to protect it from unauthorized access, alteration, or destruction. However, no data transmission over the internet or data storage system can be guaranteed 100% secure. Therefore, while we strive to protect your data, we cannot ensure the absolute security of any information you transmit to us.

5. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

• Account Profile: You can log into your account to change profile information.
• Access: You have the right to request access to the personal data we hold about you.
• Device Data: You may control the mobile app’s access to your device information in your device’s settings. For instance, you can withdraw permission for the app to access your photo gallery.
• Correction: You can request corrections to any inaccurate or incomplete information we have about you.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions (e.g., if we are required to keep it for legal purposes).
• Opt-out of Communications: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in emails or adjusting your notification settings in the app.
• Withdraw Consent: If you’ve previously consented to the collection of your location data, you can withdraw consent at any time by adjusting your app’s settings or disabling location services.

If you wish to exercise any of your rights, please contact us using the information in the Contact Us section below.

6. Cookies and Tracking Technologies

Cookies

• We use cookies and similar technologies (such as web beacons and pixels) to collect information about your activity on our website and app. These technologies help us personalize your experience, analyze trends, and monitor site performance.
• You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our Services.

Location Data

• We collect information about your location through Google Maps API to gather information about your location.
• Usage and Device Data Collected Automatically Through Tracking Technologies
• To provide a personalized and enhanced user experience, we and other third-party sites, automatically collect certain types of usage information when you visit, use our Services, or engage with us. We typically collect this information through a variety of tracking technologies, embedded scripts, and location-identifying technologies. For example, we collect information about your device and its software, such as your platform type, device type, operating system, date and timestamp, a unique ID (that allows us to uniquely identify your mobile device, or your account), and other similar information.
• Personal Information from Other Sources and Third Parties
• We also obtain personal information from other sources, which we often combine with personal information we collect either automatically or directly from you.

Publicly Available Information

We also use publicly available information, which Includes name information and other information from publicly available sources. We may combine this information with the information we collect from you directly. We use this information to contact you, personalize our Service, and better understand the demographics of our users.

7. Third-Party Links

Our website and app may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to read the terms and conditions and privacy policies of any third-party websites you visit to understand how they collect, use, and share your information.

8. Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date. To stay informed of our privacy practices, we recommend you review the Policy on a regular basis as you continue to use our Services.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at info@poi-spot.com or this form.

Alternatively, you can contact us at:

PoiSpot, LLC
Suite 305
15333 North Pima Road
Scottsdale, AZ 85260

By using PoiSpot’s website or app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.